Electronic Record and Acceptance

This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules issued thereunder, and is published in accordance with applicable laws, including Consumer Protection (E-Commerce) Rules, 2020. This electronic record does not require any physical or digital signatures.

Please read these terms and conditions (“T&C”) carefully. By accessing, browsing, using www.unqlife.com or any related website, mobile application, or by availing any products of unQ through Emkay Agro Foods Pvt Ltd (“Company” / “us” / “we”), you agree to be bound by all T&C stated herein.

Eligibility

Only persons who can enter into legally binding contracts under the Indian Contract Act, 1872 may use or transact on the Website. Minors must use the Website through their legal guardian or parents. If you represent an entity, you must be duly authorized.

Amendments

The Company reserves the right to amend or revise the T&C at any time by uploading the revised T&C to the Website. Changes are effective immediately. Your continued access or usage constitutes acceptance of such changes.

Lawful Use

You may only access the Website for lawful purposes. You are responsible for compliance with all laws regarding your use.

Account Suspension

We reserve the right to block any user and permanently disable user accounts in case of breaches of policy or T&C.

Products

The Website offers products (“Products”) for sale, including trials and free products. Products are for personal use only and may not be resold unless agreed otherwise. Company may change, suspend, or discontinue any Products at any time. Prices and availability may change without notice. Product descriptions are indicative; actual products may differ.

Customer Solicitation & Communication

By using the Website or placing an order, you agree to receive communications from the Company via various methods. You can opt-out using the following methods:

  • Use the opt-out link in any email
  • Email to mail@unqlife.com
  • Written request to: EMKAY AGRO FOODS PVT. LTD., 306, PLOT NO.14, STAR INFINITY TOWER, SEEMANT VIHAR, SECTOR 14, KAUSHAMBI, GHAZIABAD, UTTAR PRADESH 201010, IN

Proprietary Rights

All brand names, trademarks, content, layouts, and intellectual property are the exclusive property of the Company. No rights to use any trademarks or reproduce content are granted.

Taxes

You are responsible for any applicable taxes relating to your purchase of Products.

User Accounts

You may create and hold only one account. You are responsible for its security and all actions under it. Accounts are non-transferable. If unauthorized access occurs, contact the Company immediately.

Third-Party Links & Intellectual Property

Website may present third-party information and links. The Company is not responsible for the content or for any damages from third-party sites. For copyright concerns, email mail@unqlife.com.

Use of Website

You agree not to use the Website for unlawful purposes or engage in prohibited activity, including reselling Website materials, spam, harassment, abusive behavior, or any activity harmful or disruptive to other users.

License

You are permitted a limited, non-exclusive, non-transferable right to use Website content for personal, non-commercial purposes.

Posting and User-Generated Content

By posting content, you grant the Company a perpetual worldwide license to use, copy, display, and distribute such content. You are responsible for your posts and interactions with others. Company may monitor and remove content but is not liable for user-generated content.

Site Security

You must not attempt to violate or breach the Website’s security, including unauthorized access, probing, viruses, overloading, sending spam, or any illegal activities. Violations may result in civil or criminal liability.

Payment Methods

See the ‘Payment Terms’ for purchase procedures. International shipping may attract local duties/taxes.

Chat Facility

Chat is provided for Website-related queries only. Company may suspend chat without notice, and communications may be stored. Do not use chat for unlawful or objectionable purposes, or business solicitation.

Pricing and Availability

Prices and availability of Products, offers, and services may change without notice. Prices shown include GST, but delivery charges may apply for orders under Rs. 299/-.

Delivery

Multiple products may be delivered in multiple shipments. Delivery generally takes 5-7 business days. Delays may occur. Orders may be canceled for unavailability or at your request in case of delayed delivery. Company is not liable for any loss due to cancellation or delays.

Order Tracking

Orders may be tracked via the ‘Track Order’ tab or ‘Your Orders’ option in My Account, after 5-8 hours of placing the order.

Disclaimer of Warranties

Website and Products are provided “as is” and “as available.” The Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. No guarantees are made regarding Website information, third-party links, or Products.

Limitation of Liability

The Company is not liable for any direct, indirect, incidental, special, or consequential damages related to the Website or Products. This includes interruption of business, data loss, third-party links, viruses, or any events beyond Company’s control.

Indemnification

You agree to indemnify and hold harmless the Company and its representatives from all liabilities, claims, damages, and expenses arising out of your breach of T&C or your use of Website or Products.

Privacy

Your privacy is important. Please refer to our Privacy Policy available on the Website.

General Terms

  • Force Majeure: Company is not liable for interruptions due to acts outside its control (natural disasters, war, etc.).
  • Cessation of Operation: Company may cease operation of the Website or Products at any time.
  • Entire Agreement: This T&C constitutes the entire agreement between you and the Company.
  • Governing Law & Jurisdiction: T&C is governed by laws of India, State of New Delhi. Disputes shall be subject to jurisdiction of courts in New Delhi.
  • Waiver of Class Action Rights: Claims must be asserted individually, not in class actions.
  • Termination: Company may terminate your access for breach of T&C.
  • Assignment: You may not assign your rights under T&C; Company may assign at its discretion.
  • Survival: Invalidity of any provision does not affect the enforceability of remaining provisions.

Contact Us

For any questions or comments regarding the Products or Website, call +91 995 3001 888 or email mail@unqlife.com.